![]() ![]() Using & Troubleshooting the Dock: Process for updating your unit ![]() ![]() We are here and very interested in help you be successful in using the HP new Thunderbolt Dock. If you still have issues, please call HP support.Please note that you may have to cut and paste some of the links into your browser. Please use these to help when you have issues after you have fully updated your unit and dock as instructed above. Below are links to the user’s guide, Technical white paper and Using & Troubleshooting guides.Please follow step by step process as shown below in “Process for updating your unit”. For it to be fully functional, it requires the latest firmware, BIOS and drivers to function properly. The Thunderbolt dock uses latest thunderbolt technology.Please find guidance and updates to enhance your use of the HP Thunderbolt Dock. We continue to work with our customers to address any issues. We are listening to customer feedback on our recently released Thunderbolt Dock for use with the latest ZBooks and Elite Notebook products. HP is dedicated to delivering quality products to meet our customer’s needs.
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